3 year Security package

• Duration of 3 years

• Zoef Robot repairs your damage

• Repair not possible? You will receive the replacement value as Zoef Robot credit

• 30 days to change your mind

• € 69.95 once

• Must be purchased directly with the purchase of the robot.

   

• Only applicable to purchases on Zoef Robot webshop

What are you insured for?

• Theft
  Has your product been stolen? Then immediately, but no later than within 24 hours, report it to the police. Then report your damage to the Zoef Robot Customer Service. You will then receive the current price of the same or equivalent replacement product in Zoef Robot credit, with deduction of the deductible of € 40. You can then choose a new product yourself.

• Fall and impact damage
  Do you have fall or impact damage? Then you can have your product repaired at Zoef Robot. The costs are reimbursed by the insurance. You only have to pay the deductible of € 40.

Repair not possible?

Is repair not possible, or are the costs disproportionately high compared to a replacement product? Then you will receive the current price of the same or equivalent replacement product in Zoef Robot credit, with deduction of the deductible of € 40. You can then choose a new product yourself.

• Scratches and dents
  Please note: scratches and dents that do not affect normal use are not reimbursed by the insurance.

• Water damage
  Is your product damaged because it has come into contact with a liquid? Then you can have your product repaired at Zoef Robot. The costs of this are reimbursed by the insurance. You only have to pay the deductible of € 40.

Repair not possible?
Is repair not possible, or are the costs disproportionately high compared to a replacement product? Then you will receive the current price of the same or equivalent replacement product in Zoef Robot credit, with deduction of the deductible of € 40. You can then choose a new product yourself.

• Manufacturing defects outside the warranty
  Does your product stop working and is this not covered by the standard warranty or has the warranty expired? Then the repair costs are reimbursed by this insurance. You only have to pay the deductible of € 40.

Repair not possible?
Is repair not possible, or are the costs disproportionately high compared to a replacement product? Then you will receive the current price of the same or equivalent replacement product in Zoef Robot credit, with deduction of the deductible of € 40. You can then choose a new product yourself.

• Manufacturing defects under warranty
  We repair manufacturing defects covered by the warranty free of charge. You do not need insurance for that.

• Excess of € 40 In the event of damage or theft, you pay an excess of € 40. Are the repair costs lower than the deductible? Then you only have to pay the repair costs.

Do you want to know more?
View terms and conditions