Bobbie 4.0: The window robot does not go up
1. The robot's tracks do not have good grip on the surface.
- The cleaning cloth is too wet, causing the tracks to slip. Make sure the cloth is slightly damp but not wet.
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It is possible that the tracks have become dirty over time. This can cause them to slip. Clean them thoroughly with a damp (not wet) cloth.
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It is also possible that the windows are dirtier at certain times of the year, making more frequent cleaning advisable and requiring the cloth to be replaced/cleaned more often.
Clean the tracks by following the steps below;
- Turn on the robot by pressing the button on top of the robot.
- Press the track cleaning button on the remote control (in the middle of the 5 bottom icons), the tracks will then start to rotate.
- Hold a clean, damp cleaning cloth against the tracks to wipe off the dirt.
- Dry the tracks with a clean cloth and press the button on the remote control again to stop the rotation.
2. It is important to place the robot far enough (30cm) from the edge on the window.
3. Make sure the cloth does not protrude beyond the robot. If this is the case, the sensors will not work and the robot will not move away from the edge / be able to turn.
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