If James flashes yellow light when starting, the air intake or brush intake is probably blocked. Should the motor suddenly stop working, the air intake or brush intake will also be blocked.
James 2.0
manuals
View the manuals by clicking one of the links.
Frequently asked questions and advice
View the most frequently asked questions from our customers. Do you still have questions? Please contact our customer service.
James: brand yellow light
James: has weak suction
If the James stick vacuum cleaner has weak suction, the dustbin or filter is blocked with dust.
Remove the dust from the bin and from the filters. If the problem is still not resolved, it could also be that the roller brush is stuck with long hairs or threads. Counteracting the problem is quite simple: remove the long hairs or threads from the roller brush and then James should be perfect for use again!
James: Does the Steelstofzuiger scratch my floor?"
No. This is because it has a soft touch brush, which optimally protects your floor against scratches, this applies to hard floors, carpets and rugs.
James 2.0: How to empty the dustbin
When you are done, the dustbin can be easily emptied. Hold the motor housing over the waste bin and pull the button on the handle. The flap under the dustbin will open and the waste will disappear into the waste bin. Once the dustbin has been emptied, you can hang James on the wall mount. Tidy and neat.
James: Where does all the dirty air go when I'm vacuuming?"
The dirty air goes through the HEPA filter; the HEPA filter ensures that the exhaust air is cleaner than the ambient air. This is a great advantage for allergy sufferers.
Accessories
Parts
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View the most frequently asked questions from our customers. Do you still have questions? Please contact our customer service.